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Privacy Policy

We take utmost care to protect customers' privacy. We have established the personal information protection management system together with the privacy policy as its measures, and we have determined the definitions and handling of the personal information in relation to the customers as follows. We make efforts to organize the management system so that the customers feel safe to provide us with their personal information.

1. Personal Information Protection Policy

1) In collecting personal information, we shall make the purpose of use clear to the customers and appropriately handle the personal information. In addition, we shall take appropriate measures so that we shall not use the personal information for the purpose other than the purpose of use.

2) We shall establish the internal rules to avoid troubles including the leakage, loss or damage of the personal information and implement the safety measures. In addition, we shall supervise the group companies and partner companies as well as individuals to whom the handling of the personal information is entrusted to appropriately handle the personal information

3) We shall comply with the laws and regulations and other rules in relation to the personal information.

4) We shall respond to the complaints and consultation from the customers in relation to the personal information in an appropriate method.

5) We shall continuously improve the personal information protection management system.

2. Personal Information

Personal information means information in relation to each customer including address, name, company name, telephone number, facsimile number and e-mail address provided by the customer upon order or service of our products and inquiries. For some services, we may ask every user to provide us with the personal information. In this case, we shall take the best measures to protect the personal information. In addition, we shall also handle the personal information other than those of the customers in the same manner.

3. Purpose of Use of Personal Information

We shall use the personal information collected by us for the purpose to respond to the followings. In this case, we shall fully take care not to damage the rights of the customers.

1) Inquiries for our products

2) Request for our product catalogues and company brochures

3) Order of our products

4) Confirmation, communication and shipment in relation to the order of our products

5) Entrustment business of our products entrusted by our clients and client companies

6) Notices for sale and services of our products

7) Marketing, product development, sales promotion and service improvement of our products


In addition, we shall make the entrusted party implement the management in the appropriate manner equivalent to that of ours when we entrust the handling of the personal information for those purposes. In this case, we shall execute an agreement on the handling with the entrusted party and appropriately supervise them.

4. Use of Personal Information outside Intended Use and Provision to Third Party

We shall not use the personal information outside the scope necessary to achieve the purposes of use mentioned above or provide it to a third party other than the group companies or the entrusted parties without consent of the customers. Provided, however, that this shall not apply in case of disclosure required by laws and regulations or public organizations including courts and police offices.

5. Disclosure, Correction, Addition and Deletion of Personal Information

Please notify us if you have a request for disclosure, correction, addition or deletion in relation to the personal information of the customers held by us. Only if we confirm that the said request is made by the customer proprietarily or through a proxy, we shall conduct the necessary research without delay, disclose, correct, add or delete the personal information of the customer within the reasonable period or scope in accordance with the provisions of the laws and regulations and notify the customer of the details unless special procedures are determined under the laws and regulations to prevent leakage and ensure correctness and safety.

6. Suspension of Use, Elimination and Suspension of Provision to Third Party of Personal Information

Please notify us if you have a request for the suspension of use, elimination or suspension of provision to a third party in relation to the personal information of the customers held by us. Only if we confirm that the said request is made by the customer proprietarily or through a proxy, we shall conduct the necessary research without delay, suspend the use, eliminate or suspend the provision to a third party of the personal information of the customer within the reasonable period or scope in accordance with the provisions of the laws and regulations and notify the customer of the details unless special procedures are determined under the laws and regulations to prevent leakage and ensure correctness and safety.
Further, we would like to ask for your understanding on the possibility that we may be unable to provide services as requested if we suspend, eliminate or suspend the provision to a third party of the whole or part of the said information.
(Further, we may not respond to your request if it may harm the life, body or rights for assets, if it may significantly inhibit the appropriate implementation of our business or it may breach the laws and regulations.)

7. Cookies

We may use "cookies" so that the customers visiting our website may receive services more conveniently. Cookie means text files sent from the server to the PCs of the customers when the customers use the website. When the customers visit the website again, the PCs of the customers shall be recognized by the cookies, and the customers shall be able to use the website in a more comfortable environment. We shall not use the cookies for other purposes.

8. Change of Privacy Policy

In relation to the handling of the personal information, we shall review the matters mentioned above and the details of the personal information protection management system from time to time and improve them. In this case, we shall comply with the related laws and regulations and other rules.
In addition, we shall place an announcement at our website in case of the change of the privacy policy.

9. Inquiries

Please contact below if you have any comments in relation to the personal information or any questions for privacy policy.
[Point of contact]
CONTACT US


Established on February 1, 2005
Revised on November 1, 2013

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